Refund and Return Policy

Returns

Returns accepted on orders up to 5 days after receiving your order. Products must be in brand new unused condition. Buyer pays shipping cost. Returns subject to 10% restocking fee.

Refunds take 3-4 business days to process.

Wigs And Extensions

No refunds on custom colored wigs or extensions. Pictures and videos once before coloring and once after color. We only ship hair or extensions once you approve final color. 

Full lace wigs and lace front wigs come with an adjustable strap to securely fit most head sizes. Other sizes available upon request.

Exchanges

Exchanges are accepted if we send you and incomplete or incorrect order, we will pay for shipping cost.